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ITIL V3 Foundation

ITIL V3 Foundation



ccna training in noida 5 out of 5 based on 62 ratings. 35 user reviews.

Rexton IT Solutions – Your One Stop Destination for ITIL V3 Foundation

Looking for a good and productive training session on ITIL V3 Foundation, in that case, we, Rexton IT Solutions should be your one-stop destination. Over the years we have emerged as one of the leaders in this domain and today we are known form imparting training of highest quality to those who are looking for ITIL V3 Foundation course. We have a team of highly qualified and experienced faculties who would make sure that the best is being imparted into you. Our state-of-the-art lab and infrastructure is one of our main features,

curriculum

ITIL V3 Foundation: Generic concepts and definitions

  • Utility and warranty
  • Assets, resources and capabilities
  • Service portfolio
  • Service catalogue (both two-view and three-view types)
  • Governance
  • Business case
  • Risk management
  • Service provider
  • Supplier
  • Service level agreement (SLA)
  • Operational level agreement (OLA)
  • Underpinning contract
  • Service design package
  • Availability
  • Service knowledge management system (SKMS)
  • Configuration item (CI)
  • Configuration management system
  • Definitive media library (DML)
  • Change
  • Change types (standard, emergency and normal)
  • Event
  • Alert (Glossary)
  • Incident
  • Impact, urgency and priority
  • Service request
  • Problem
  • Workaround
  • Known error
  • Known error database (KEDB)
  • The role of communication in service operation
  • Release policy
  • Types of services
  • Change proposals
  • CSI register
  • Outcomes
  • Patterns of business activity
  • Customers and users
  • The Deming Cycle

Overview

ITIL V3 Foundation

Benefits

As far as the curriculum of ITIL V3 Foundation is concerned, we offer an in-depth and comprehensive training on the subject. From Utility and Warranty to Risk Management, we offer the best training on every single aspect of ITIL V3 Foundation. Today, we are a name to be reckoned with as far as training on this particular application is concerned

We have a course which is designed on practical application. We have made sure that our students get as much as practical exposure is concerned. Our expert faculties are always ready and eager to assist our students in every possible manner

If you are looking for the best course on ITIL V3 Foundation, then visit us

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What's Included

ITIL V3 Foundation

Prerequisites

ITIL V3 Foundation

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Course Detail
Exam Course Content
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